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Privacy Policy

A legal disclaimer

The information contained in this Privacy policy is provided for general informational purposes only and does not constitute legal advice. While Locced x Loe strives to keep all policy information accurate and up to date, we make no guarantees regarding completeness, reliability, or legal enforceability. 

Privacy Policy -The Basics

Information We Collect 

We may collect the following information when you book or contact us: 

  • Name 

  • Email address

  • Phone number 

  • Appointment history 

  • Service preferences 

  • Payment details (Processed securely through third-party payment systems) 

Technical Information 

When you use our website, we may automatically collect: 

  • IP address 

  • Browser type 

  • Pages viewed 

  • Cookies and analytics data 

Rewards Program Information 

If you join Locced x Loe LoeYalty Rewards, we may collect: 

  • Points balance

  • Purchase history 

  • Engagement activity (referrals, social tags, promotions) 

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How We Use, Store, Protect, & Share Your Information

We use your information to: 

  • Process and manage appointments 

  • Communicate confirmations, reminders, and updates 

  • Provide customer support 

  • Track Crown Coins and rewards activity 

  • Improve services, website performance, and user experience 

  • Send promotional offers or updates (if you opt-in)

We do not sell or share your personal information with third parties for marketing purposes. 

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We take reasonable precautions to protect your information using: 

  • Secure booking and payment platforms 

  • Encrypted databases (where applicable) 

  • Restricted access for authorized personnel only 

Although we take strong measures, no online system can be secured 100% guaranteed. Your use or site and service at your own risk. 

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We may share your information only with trusted third parties that help us operate the business, such as ; 

  • Booking platform 

  • Payment processors 

  • Email/sms communication providers 

  • Analytics tools

These third parties are required to protect your information and are not allowed to misuse or sell it. 

We may also share information when required by law or to prevent fraud or harm. 

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Cookies & Website Tracking 

Our website may use cookies and similar technologies to: 

  • Improve user experience 

  • Remember user preferences 

  • Collect analytics data 

You may adjust your browser settings to refuse cookies, but some features may not work properly. 

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Crown Coin Rewards Programs 

By joining Locced x Loe LoeYalty Rewards Program you agree that Loe may: ​

  • Track your purchases and points 

  • Send updates about your rewards 

  • Offer personalized promotions 

You may opt out at any time by contacting Loe, but doing so may reset your rewards balance. 

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Your Rights & Choices 

Depending on your location, you may have the right to: 

  • Access personal data we have on file 

  • Update or correct your information 

  • Request deletion of your data 

  • Opt out of marketing communications 

  • Disable website cookies 

To make a request, please contact us directly. 

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Data Retention 

We keep your information only as long as neccessary to: 

  • Provide services 

  • Maintain your booking history 

  • Track Rewards 

  • Comply with legal obligations 

Once information is no longer needed, it will be securely deleted. 

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Children's Privacy 

Locced x Loe does not knowingly collect personal information from children under 13. Parents/guardians must book appointments for minors. 

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Updates To This Policy 

We may update this Privacy Policy. from time to time. Changes may not be posted with last updated date, but can be asked for upon request. it is the consumers responsibility to be aware of all updated policies. Continued use of our services means you have accepted the most current terms. 

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